The Data Processing Addendum was last updated on October 8th, 2026.
Incorporated into the Terms of Service. Our Data Processing Addendum ("DPA") is incorporated by reference into our Terms of Service (Section 3.6) and forms part of the agreement between Sightengine and each customer.
International transfers. The DPA incorporates the EU Standard Contractual Clauses, the UK International Data Transfer Addendum and the corresponding provisions for Switzerland (Section 9).
Sub-processors. The current list of Sub-processors is available on the Sub-processors page.
PDF version. A PDF copy of this DPA is available at the bottom of this page for your records.
This Data Processing Addendum (“DPA”) forms part of the subscription agreement, Sightengine’s Terms of Service available at https://sightengine.com/policies/terms or other written or electronic agreement (the “Agreement”), including any written or electronic service orders, purchase orders or other order forms (each a “Service Order”) entered into between Sightengine and Subscriber, pursuant to which Sightengine provides Services as defined in the Agreement.
The purpose of this DPA is to reflect the parties’ agreement with regard to the processing of Subscriber Personal Data. The parties agree to comply with this DPA with respect to any Subscriber Personal Data that the Sightengine Group may process in the course of providing the Services pursuant to the Agreement. This DPA shall not replace or supersede any data processing addendum or agreement executed by the parties prior to the DPA Effective Date without the prior written consent of the parties (electronically submitted consent acceptable).
This DPA will take effect on the DPA Effective Date and, notwithstanding expiry of the Term, will remain in effect until, and automatically expire upon, deletion of all Subscriber Data by Sightengine as described in this DPA.
If the Subscriber entity entering into or accepting this DPA is neither a party to a Service Order nor the Agreement, this DPA is not valid and is not legally binding. Such entity should request that the Subscriber entity that is a party to the Agreement executes this DPA.
By signing or accepting the Agreement or this DPA, Subscriber enters into this DPA as of the DPA Effective Date on behalf of itself and in the name and on behalf of its Covered Affiliates if and to the extent the Sightengine Group processes personal data for which such Covered Affiliates qualify as the controller. For the purposes of this DPA only, and except where indicated otherwise, the term "Subscriber" shall include Subscriber and its Covered Affiliates.
1.1. Capitalized terms used but not defined in this DPA shall have the meaning given to them in the Agreement or applicable Data Protection Laws.
“Affiliates” of a party is any entity (a) that the party Controls; (b) that the party is Controlled by or (c) with which the party is under common Control, where “Control” means direct or indirect control of fifty percent (50%) or more of an entity’s voting interests (including by ownership).
“Sightengine” is an Image and Video Analysis Service owned and operated by Kozelo SAS, a French société par actions simplifiées incorporated in France ("Sightengine", "we" , or "us"). For the purpose of this Agreement, "Sightengine" refers to Kozelo SAS or any other Kozelo Affiliate that is a party to the Agreement, as applicable.
“Sightengine Group” means Sightengine and its Affiliates engaged in the processing of Subscriber Personal Data in connection with the subscribed Services.
“Covered Affiliate” means any of Subscriber's Affiliate(s) which (a) is subject to the Data Protection Laws, and (b) is permitted to use the Services pursuant to the Agreement between Subscriber and Sightengine, but has not signed its own Service Order with Sightengine and is not a "Subscriber" as defined under the Agreement.
“Data Incidents” means a breach of Sightengine’s security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Subscriber Data transmitted, stored or otherwise processed by Sightengine. “Data Incidents” will not include unsuccessful attempts or activities that do not compromise the security of Subscriber Data, including unsuccessful
"Data Protection Laws" means all applicable data protection and privacy laws and regulations, including EU Data Protection Laws.
“DPA Effective Date” means, as applicable, (a) May 25, 2018 if Subscriber clicked to accept or the parties otherwise agreed to this DPA prior to or on such date; or (b) the date on which Subscriber clicked to accept or the parties otherwise agreed to this DPA, if such date is after May 25, 2018.
“EEA” means the European Economic Area.
“EU Data Protection Laws” means laws and regulations of the European Union, the European Economic Area and their member states, Switzerland and the United Kingdom, applicable to the processing of Personal Data under the Agreement, including European Directives 95/46/EC and any legislation and/or regulation which amends, replaces or
"Feedback Data" means any Subscriber Personal Data, including raw media and associated labels, voluntarily submitted by Subscriber through Sightengine's Feedback API or similar reporting mechanisms for the explicit purpose of training, testing, developing, and improving Sightengine's machine learning models.
"GDPR" or "EU GDPR" means the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC effective as of May 25, 2018 and any legislation and/or regulation which amends, replaces or
“Restricted Transfer” means a transfer (including an onward transfer) of Subscriber Personal Data that is subject to the EU GDPR, the UK GDPR or the Swiss FADP to a country, territory or recipient that is not covered by an adequacy decision or regulation of the competent authority under the applicable Data Protection Laws (the European Commission, the UK Secretary of State or the Swiss Federal Council, as applicable). For the avoidance of doubt, the transfer of Subscriber Personal Data from Subscriber to Sightengine, which is established in France, is not a Restricted Transfer where it is subject only to the EU GDPR, the UK GDPR or the Swiss FADP.
“Security Documentation” means all documents and information made available by Sightengine to demonstrate compliance by Sightengine with its obligations under this DPA, including the Security Measures, Additional Security Information and any
“Security Measures” means the administrative, technical and physical safeguards adopted by Sightengine applicable to the Services subscribed by Subscriber. The Security Measures are attached to this DPA as Attachment 2.
“Standard Contractual Clauses” (i) where the EU GDPR applies, the contractual clauses annexed to the European Commission's Implementing Decision 2021/914 of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council ("EU SCCs"); and (ii) where the UK GDPR applies, the "International Data Transfer Addendum to the EU Commission Standard Contractual Clauses" laid before Parliament on 28 January 2022 by the Information Commissioner under s.119A(1) of the UK Data Protection Act 2018 ("UK Addendum").
“Sub-processor” means any
“Subscriber” means the subscriber entity party to the Agreement. Subscriber may also be referred to as “Customer” in the Agreement from time to time.
“Subscriber Data” has the meaning given to it in the Agreement or, if no such meaning is given, means data submitted by or on behalf of Subscriber to the Services under the Subscriber’s Sightengine account for Services. Subscriber Data may also be referred to as “Customer Data” in the Agreement from time to time.
“Subscriber Personal Data” means the personal data contained within Subscriber Data. Subscriber Personal Data may also be referred to as “Customer Personal Data” in the Agreement from time to time.
“Swiss FADP” means the Swiss Federal Act on Data Protection of 25 September 2020 and its implementing ordinances, as amended or replaced from time to time.
“Term” means the period from the DPA Effective Date until the end of Sightengine’s provision of the Services, including, if applicable, any period during which provision of the Services may be suspended, or in trial, or on a free plan, or on a free account and any
“UK GDPR” means the EU GDPR as it forms part of the law of England and Wales, Scotland and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018, together with the UK Data Protection Act 2018, each as amended from time to time.
1.2. The terms “personal data”, “data subject”, “processing”, “controller”, “processor” and “supervisory authority” as used in this DPA have the meanings given in the GDPR, and the terms “data importer” and “data exporter” have the meanings given in the Standard Contractual Clauses, in each case irrespective of whether other Data Protection Laws apply.
2.1. The parties agree that if the EU Data Protection Laws apply to the processing of Subscriber Personal Data, the parties acknowledge and agree that:
2.1.1. Subscriber is the controller and Sightengine and the Sightengine Group are the processor of the Subscriber Personal Data and Sightengine or a member of the Sightengine Group may engage Sub-processors pursuant to Section 7
2.1.2 The Subscriber remains responsible for its compliance obligations under the Data Protection Laws, including but not limited to, providing any required notices and obtaining any required consents, and for the written processing instructions it gives to Sightengine.
2.1.3. The
2.1.4. Each party will comply with the obligations applicable to it under the EU Data Protection Laws, including with respect to the processing of Subscriber Personal Data.
2.1.5. If the GDPR is applicable, Sightengine will process Subscriber Personal Data in accordance with the requirements of the GDPR directly applicable to Sightengine’s provision of Services. Notwithstanding anything to the contrary set forth in this DPA, in the event of a conflict or clarification of definitions, the GDPR shall apply only as of May 25, 2018.
2.1.6. If Subscriber is a processor itself, Subscriber warrants to Sightengine that Subscriber’s instructions and actions with respect to the Subscriber Personal Data, including its appointment of Sightengine as another processor, have been authorized by the relevant controller.
2.1.7. For the avoidance of doubt, Subscriber’s instructions to Sightengine for the processing of Subscriber Personal Data shall comply with all applicable laws, including the EU Data Protection Laws. As between Sightengine and Subscriber, Subscriber shall be responsible for the Subscriber Data and the means by which Subscriber acquired Subscriber Data.
2.1.8. For the purposes of this DPA, the following is deemed an instruction by Subscriber to process Subscriber Personal Data (a) to provide the Services; (b) as further specified via Subscriber’s use of the Services (including the Services’ user interface dashboard and other functionality of the Services); (c) as documented in the Agreement (including this DPA and any Service Order that requires processing of Subscriber Personal Data); and (d) as further documented in any other written instructions given by Subscriber (which may be specific instructions or instructions of a general nature as set out in this DPA, the Agreement or as otherwise notified by Subscriber to Sightengine from time to time), where such instructions are consistent with the terms of the Agreement.
2.1.9. When Sightengine processes Subscriber Personal Data in the course of providing the Services, Sightengine will:
2.1.9.1. Process the Subscriber Personal Data only in accordance with (a) the Agreement and (b) Subscriber’s instructions as described in Section 2.1.8, unless Sightengine is required to process Subscriber Personal Data for any other purpose by European Union or member state law to which Sightengine is subject. Sightengine shall inform Subscriber of this requirement before processing unless prohibited by applicable laws on important grounds of public interest.
2.1.9.2. Notify Subscriber without undue delay if, in Sightengine's opinion, an instruction for the processing of Subscriber Personal Data given by Subscriber infringes applicable EU Data Protection Laws.
2.2. The parties acknowledge and agree that the parties will comply with all applicable laws with respect to the processing of Subscriber Personal Data.
2.3. Independent Controller for Feedback Data. Notwithstanding Section 2.1.1 or any other provision of this DPA, the parties acknowledge and agree that Sightengine shall act as an independent Data Controller with respect to any Feedback Data. Sightengine's processing of Feedback Data shall be governed by its Privacy Policy and applicable Data Protection Laws, rather than the Processor obligations outlined in this DPA. If Subscriber chooses to submit Feedback Data, Subscriber represents and warrants that it has established a valid lawful basis under applicable Data Protection Laws (including obtaining explicit, informed consent from the data subjects where required) to transfer such Feedback Data to Sightengine for these purposes.
3.1.1. Sightengine will implement and maintain appropriate technical and organizational measures designed to protect or secure (i) Subscriber Data, including Subscriber Personal Data, against unauthorized or unlawful processing and against accidental or unlawful loss, destruction or alteration or damage, unauthorized disclosure of, or access to, Subscriber Data, and (ii) the confidentiality and integrity of Subscriber Data, as set forth in the Security Measures. Sightengine may update or modify the Security Measures from time to time provided that such updates and modifications will not materially decrease the overall security of the Services. The most up to date Security Measures will be made available at https://sightengine.com/faq.
3.1.2. In addition to the Security Measures, Sightengine will, from time to time, make additional security guidelines available that provide Subscriber with information about, in Sightengine’s opinion, best practices for securing, accessing and using Subscriber Data including best practices for password and credentials protection (“Additional Security Information”).
3.1.3. Sightengine will take reasonable steps to ensure the reliability and competence of Sightengine personnel engaged in the processing of Subscriber Personal Data.
3.1.4. Sightengine will take appropriate steps to ensure that all Sightengine personnel engaged in the processing of Subscriber Personal Data (i) comply with the Security Measures to the extent applicable to their scope of performance, (ii) are informed of the confidential nature of the Subscriber Personal Data, (iii) have received appropriate training on their responsibilities and (iv) have executed written confidentiality agreements. Sightengine shall ensure that such confidentiality obligations survive the termination of the personnel engagement.
3.2.1. If Sightengine becomes aware of a Data Incident, Sightengine will: (a) notify Subscriber of the Data Incident without undue delay after becoming aware of the Data Incident; and (b) promptly take reasonable steps to minimize harm and secure Subscriber Data.
3.2.2. Notifications made pursuant to this section will describe, to the extent possible, details of the Data Incident, including steps taken to mitigate the potential risks and, as applicable, steps Sightengine recommends Subscriber to take to address the Data Incident.
3.2.3. Notification(s) of any Data Incident(s) will be delivered to Subscriber in accordance with the “Manner of Giving Notices” Section of the Agreement or, at Sightengine’s discretion, by direct communication (for example, by phone call or an
3.2.4. Sightengine will not assess the contents of Subscriber Data in order to identify information subject to any specific legal requirements. Subscriber is solely responsible for complying with incident notification laws applicable to Subscriber and fulfilling any
3.2.5. Sightengine’s notification of or response to a Data Incident under this Section 3.2 (Data Incidents) will not be construed as an acknowledgement by Sightengine of any fault or liability with respect to the Data Incident.
3.3.1. Subscriber agrees that, without prejudice to Sightengine’s obligations under Section 3.1 (Security Measures) and Section 3.2 (Data Incidents):
3.3.1.1. Subscriber is solely responsible for its use of the Services, including: (i) making appropriate use of the Services and any Additional Security Information to ensure a level of security appropriate to the risk in respect of the Subscriber Data; (ii) securing the account authentication credentials, systems and devices Subscriber uses to access the Services; and (iii) backing up the Subscriber Data; and
3.3.1.2. Sightengine has no obligation to protect Subscriber Data that Subscriber elects to store or transfer outside of Sightengine’s and its
3.3.2. Subscriber is solely responsible for reviewing the Security Measures and evaluating for itself whether the Services, the Security Measures, the Additional Security Information and Sightengine’s commitments under this Section 3 (Data Security) will meet Subscriber’s needs, including with respect to any security obligations of Subscriber under the Data Protection Laws. Subscriber acknowledges and agrees that the Security Measures implemented and maintained by Sightengine as set out in Section 3.1 (Security Measures) provide a level of security appropriate to the risk in respect of the Subscriber Data.
Upon Subscriber’s written request, at reasonable intervals, and subject to the confidentiality obligations set forth in the Agreement, Sightengine will make available to Subscriber that is not a competitor of Sightengine (or Subscriber’s independent,
3.5.1. No more than once per year, Subscriber may contact Sightengine in accordance with the “Manner of Giving Notices” Section of the Agreement to request an audit of the procedures relevant to the protection of Subscriber Data. Subscriber shall reimburse Sightengine for any time expended for any such audit. Before the commencement of any such audit, Subscriber and Sightengine shall mutually agree upon the scope, timing, and duration of the audit, that reasonably does not interfere with normal business operations, in addition to the reimbursement rate for which Subscriber shall be responsible. All reimbursement rates shall be reasonable, taking into account the resources expended by Sightengine. Subscriber shall promptly notify Sightengine with information regarding any non- compliance discovered during the course of an audit.
3.5.2. Subscriber may conduct such audit (a) itself, (b) through an Affiliate that is not a competitor of Sightengine or (c) through an independent,
3.5.3. Subscriber may also conduct an audit to verify Sightengine’s compliance with its obligations under this DPA by reviewing the Security Documentation.
4.1. Sightengine will enable Subscriber to delete during the Term Subscriber Data in a manner consistent with the functionality of the Services. If Subscriber uses the Services to delete any Subscriber Data during the Term and that Subscriber Data cannot be recovered by Subscriber, this use will constitute an instruction to Sightengine to delete the relevant Subscriber Data from Sightengine’s systems in accordance with applicable law. Sightengine will comply with this instruction as soon as reasonably practicable within a maximum of 90 days, unless the European Union or member state law requires storage.
4.2. Upon expiry of the Term or upon Subscriber’s written request, subject to the terms of the Agreement, Sightengine shall either (a) return (to the extent such data has not been deleted by Subscriber from the Services) or (b) securely delete Subscriber Data, to the extent allowed by applicable law, in accordance with the timeframes specified in Section 4.3, as applicable.
4.3. Sightengine will, after a recovery period of up to 30 days following expiry of the Term, comply with this instruction as soon as reasonably practicable and within a maximum period of 90 days, unless European Union or member state law requires storage. Without prejudice to Section 5 (Data Subject Rights; Data Export), Subscriber acknowledges and agrees that Subscriber will be responsible for exporting, before the Term expires, any Subscriber Data it wishes to retain afterwards.
4.4. Exemption for Feedback Data. Notwithstanding Sections 4.1, 4.2, and 4.3, or any provisions requiring the automatic deletion or return of Subscriber Data upon the expiration of the Term, Sightengine shall have the right to retain, use, and process Feedback Data in perpetuity in accordance with its Privacy Policy and applicable Data Protection Laws.
5.1. As of the DPA Effective Date for the duration of the period Sightengine provides the Services:
5.1.1. Sightengine will, in a manner consistent with the functionality of the Services, enable Subscriber to access, rectify and restrict processing of Subscriber Data, including via the deletion functionality provided by Sightengine as described in Section 4 (Return or Deletion of Subscriber Data), and to export Subscriber Data;
5.1.2. Sightengine will, without undue delay, notify Subscriber, to the extent legally permitted, if Sightengine receives a request from a data subject to exercise the data subject's right of access, right to rectification, restriction of processing, erasure, data portability, objection to the processing, or its right not to be subject to an automated individual decision making (“Data Subject Request”); and
5.1.3. If Sightengine receives any request from a data subject in relation to Subscriber Personal Data, Sightengine will advise the data subject to submit his or her request to Subscriber and Subscriber will be responsible for responding to any such request including, where necessary, by using the functionality of the Services.
5.1.4. Taking into account the nature of the processing, Sightengine will assist Subscriber by appropriate technical and organizational measures, insofar as it is possible, for the fulfilment of Subscriber’s obligation to respond to a Data Subject Request under EU Data Protection Laws. In addition, to the extent Subscriber, in its use of the Services, does not have the ability to address a Data Subject Request, Sightengine shall, upon Subscriber’s written request, provide Subscriber with reasonable cooperation and assistance to facilitate Subscriber’s response to such Data Subject Request, to the extent Sightengine is legally permitted to do so and the response to such Data Subject Request is required under EU Data Protection Laws. To the extent legally permitted, Subscriber shall be responsible for any costs arising from Sightengine’s provision of such assistance.
Upon Subscriber's written request, Sightengine will provide Subscriber with reasonable cooperation and assistance needed to fulfill Subscriber's obligation under the GDPR to carry out a data protection impact assessment related to Subscriber's use of the Services, to the extent Subscriber does not otherwise have access to the relevant information, and to the extent such information is available to Sightengine. Sightengine will provide reasonable assistance to Subscriber in the cooperation or prior consultation with the applicable data protection authority in the performance of its tasks relating to this Section 6 (Data Protection Impact Assessment) to the extent required under the GDPR.
7.1. Subscriber specifically authorizes the engagement of Sightengine’s Affiliates as
7.2. Sightengine will make available to Subscriber the current list of
7.3. Subscriber may object to Sightengine’s use of a new
7.4. Sightengine shall be liable for the acts and omissions of its
8.1. The parties acknowledge and agree that, by executing the Agreement, the Subscriber enters into the DPA on behalf of itself and, as applicable, in the name and on behalf of its Covered Affiliates, thereby establishing a separate DPA between Sightengine and each such Covered Affiliate subject to the provisions of the Agreement, this Section 8 (Covered Affiliates) and Section 10 (Limitation of Liability). Each Covered Affiliate agrees to be bound by the obligations under this DPA and, to the extent applicable, the Agreement. For the avoidance of doubt, a Covered Affiliate is not and does not become a party to the Agreement, and is only a party to the DPA. All access to and use of the Services by Covered Affiliates must comply with the terms and conditions of the Agreement and any violation of the terms and conditions of the Agreement by a Covered Affiliate shall be deemed a violation by Subscriber.
8.2. Subscriber that is the contracting party to the Agreement shall remain responsible for coordinating all communication with Sightengine under this DPA and be entitled to make and receive any communication in relation to this DPA on behalf of its Covered Affiliates.
8.3. Where a Covered Affiliate becomes a party to the DPA with Sightengine, it shall, to the extent required under applicable Data Protection Laws, be entitled to exercise the rights and seek remedies under this DPA, subject to the following:
8.3.1. Except where applicable Data Protection Laws require the Covered Affiliate to exercise a right or seek any remedy under this DPA against Sightengine directly by itself, the parties agree that (a) solely Subscriber that is the contracting party to the Agreement shall exercise any such right or seek any such remedy on behalf of the Covered Affiliate, and (b) Subscriber that is the contracting party to the Agreement shall exercise any such rights under this DPA not separately for each Covered Affiliate individually but in a combined manner for all of its Covered Affiliates together (as set forth, for example, in Section 8.3.2, below).
8.3.2. The parties agree that Subscriber that is the contracting party to the Agreement shall, when carrying out an on- site audit of the procedures relevant to the protection of Subscriber Personal Data, take all reasonable measures to limit any impact on Sightengine and its Sub- processors by combining, to the extent reasonably possible, several audit requests carried out on behalf of different Covered Affiliates in one single audit.
The parties agree that when the transfer of Subscriber Personal Data from Subscriber to Sightengine is a
Restricted Transfer, it shall be subject to the appropriate Standard Contractual Clauses, as follows. The Standard Contractual Clauses, completed as set out in this Section 9, are incorporated into this DPA by reference and are deemed entered into by the parties as of the DPA Effective Date upon Subscriber's acceptance of the Agreement or this DPA. No separate signature, filing or registration is required for them to take effect.
9.1.1. In relation to Subscriber Personal Data that is protected by the EU GDPR, the EU SCCs will apply
as follows:
9.1.1.1. Module Two will apply to the extent that Subscriber is a controller of the
Subscriber Personal Data, and Module Three will apply to the extent that
Subscriber is a processor of the Subscriber Personal Data on behalf of a third party
controller;
9.1.1.2. In Clause 7, the optional docking clause will apply;
9.1.1.3. In Clause 9, Option 2 will apply, and the time period for prior notice of Subprocessor changes shall be as set out in Clause 7 of this DPA;
9.1.1.4. In Clause 11, the optional language will not apply;
9.1.1.5. In Clause 17, Option 1 will apply, and the EU SCCs will be governed by French law;
9.1.1.6. In Clause 18(b), disputes shall be resolved before the courts of France;
9.1.1.7. Annex I of the EU SCCs shall be deemed completed with (as to Part A) information
set out in the Agreement with Subscriber as controller (or processor) and Sightengine
as processor (or sub-processor), (as to Part B) with the information set out in
Attachment 1 to this DPA and (as to Part C) with the supervisory authority set out
in Attachment 1 to this DPA;
9.1.1.8. Annex II of the EU SCCs shall be deemed completed with the information set out
in Attachment 2 to this DPA;
9.1.1.9. Annex III of the EU SCCs shall be deemed completed with the Infrastructure and Sub-processor List as described and made available pursuant to Section 7.2 of this DPA.
9.1.2. In relation to Subscriber Personal Data that is protected by the UK GDPR, the UK Addendum
will apply completed as follows:
9.1.2.1. The EU SCCs, completed as set out above in clause 9.1.1 of this DPA shall also apply
to transfers of such Subscriber Personal Data, subject to sub-clause 9.1.2.2 below;
9.1.2.2. Tables 1 to 3 of the UK Addendum shall be deemed completed with relevant
information from the EU SCCs, completed as set out above, and the options
"neither party" shall be deemed checked in Table 4. The start date of the UK
Addendum (as set out in Table 4) shall be the DPA Effective Date.
9.1.3. In relation to Subscriber Personal Data that is protected by the Swiss FADP, the EU SCCs,
completed as set out above in clause 9.1.1 of this DPA, shall apply with the following modifications:
9.1.3.1. References to "Regulation (EU) 2016/679" shall be interpreted as references to the Swiss
FADP to the extent the transfers are subject to the Swiss FADP;
9.1.3.2. References to "EU", "Union" and "Member State" shall be interpreted to include Switzerland,
and the term "Member State" shall not be interpreted in such a way as to exclude data subjects in
Switzerland from the possibility of suing for their rights in their place of habitual residence
in accordance with Clause 18(c) of the EU SCCs;
9.1.3.3. In Annex I.C of the EU SCCs, the competent supervisory authority shall be the Swiss Federal
Data Protection and Information Commissioner insofar as the transfer is governed by the Swiss FADP;
9.1.3.4. The governing law and choice of forum set out in clauses 9.1.1.5 and 9.1.1.6 of this DPA
shall continue to apply.
9.1.4. If any provision of this DPA contradicts, directly or indirectly, the Standard Contractual Clauses,
the Standard Contractual Clauses shall prevail.
9.2. With respect to onward transfers, Sightengine shall not participate in (nor permit any Sub-processor to
participate in) any other Restricted Transfers of Subscriber Personal Data (whether as an exporter or
an importer of the Subscriber Personal Data) unless the Restricted Transfer is made in full compliance
with applicable Data Protection Laws and pursuant to Standard Contractual Clauses implemented
between the relevant exporter and importer of the Subscriber Personal Data (including, where the UK GDPR
applies, the UK Addendum) or another transfer mechanism recognised under the applicable Data Protection Laws.
9.3. Where a Sub-processor is located in the United States, Sightengine relies either on that
Sub-processor's certification under the EU-U.S. Data Privacy Framework (and, as applicable, the UK Extension
to the EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework), in which case the
transfer is covered by the corresponding adequacy decision or regulation, or on Standard Contractual
Clauses entered into with that Sub-processor in accordance with Section 9.2.
10.1. Each party’s and all of its Affiliates’ liability, taken together in the aggregate, arising out of or related to this DPA (including the Standard Contractual Clauses, if the Standard Contractual Clauses have been entered into in accordance with the Agreement or a DPA), and all DPAs (including the Standard Contractual Clauses, if the Standard Contractual Clauses have been entered into in accordance with the Agreement or a DPA) between Covered Affiliates and Sightengine, whether in contract, tort or under any other theory of liability, is subject to the “Limitation of Liability” section of the Agreement, and any reference in such section to the liability of a party means the aggregate liability of that party and all of its Affiliates under the Agreement and all DPAs together. 10.2. For the avoidance of doubt, Sightengine's and its Affiliates’ total liability for all claims from the Subscriber and all of its Covered Affiliates arising out of or related to the Agreement and each DPA (including the Standard Contractual Clauses, if the Standard Contractual Clauses have been entered into in accordance with the Agreement or a DPA) shall apply in the aggregate for all claims under both the Agreement and all DPAs (including the Standard Contractual Clauses, if the Standard Contractual Clauses have been entered into in accordance with the Agreement or a DPA) established under this Agreement, including by Subscriber and all Covered Affiliates, and, in particular, shall not be understood to apply individually and severally to Subscriber and/or to any Covered Affiliate that is a contractual party to any such DPA. 10.3. For the avoidance of doubt, each reference to the DPA in this DPA means this DPA including its Attachments and Appendices (including the Standard Contractual Clauses, if the Standard Contractual Clauses have been entered into in accordance with the Agreement or this DPA). Notwithstanding anything to the contrary in the Agreement, to the extent of any conflict or inconsistency between this DPA and the remaining terms of the Agreement, this DPA will govern. This DPA, including the Standard Contractual Clauses, is incorporated into the Agreement by reference and is binding upon Subscriber's acceptance of the Agreement, without the need for a separate signature. DESCRIPTION OF PROCESSING ACTIVITIES Data subjects include the individuals about whom personal data is provided to Sightengine via the Services by (or at the direction of) Subscriber or by Subscriber’s end users, the extent of which is determined and controlled by the Subscriber in its sole discretion, and which may include but is not limited to personal data relating to the following categories of data subjects: 1. Prospects, customers, business partners and vendors of Subscriber (who are natural persons) 2. Employees or contact persons of Subscriber’s prospects, customers, business partners and vendors (who are natural persons) 3. Employees, agents, advisors, freelancers of Subscriber (who are natural persons) 4. Subscriber’s users authorized by Subscriber to use the Services (who are natural persons) Personal data relating to individuals provided to Sightengine via the Services, by (or at the direction of) Subscriber or by Subscriber’s end users, the extent of which is determined and controlled by Subscriber in its sole discretion, and which may include but is not limited to personal data relating to the following categories of data: 1. Service Administrator's Data a. First, Middle and Last Name (current and former) b. Title or position c. Employer d. Personal and Business Contact Information (company,
email, physical address, phone number) e. Network connection data f. IP address g. Location of request (as indicated in IP address) 2. End User Data a. Images, Videos b. Audio c. Text messages d. Usernames Subscriber may choose to include sensitive data in Subscriber Data provided by the Subscriber in connection with the Services. The sensitive data that Subscriber may submit is determined and controlled by Subscriber in its sole discretion and (unless otherwise expressly specified by Subscriber) may include, for example, (i) biometric data, (ii) racial or ethnic origin, and/or (iii) health data. Security measures are set out in Attachment 2. Continuous Sightengine provides artificial intelligence and machine learning services for computer vision, natural language processing, along with content moderation and content analysis services on a SaaS basis, accessible through an API. Sightengine Services to the Subscriber and the performance of Sightengine's
obligations under the Agreement. If Subscriber utilizes the Feedback API,
processing includes the training, testing, development, and improvement of Sightengine's machine learning models. Sightengine shall Process Subscriber Personal Data for the duration of the Agreement and, thereafter, shall delete or return such Subscriber Personal Data in accordance with the Agreement and this Addendum, including the retention periods set out in Section 4. Notwithstanding the foregoing, Feedback Data submitted voluntarily by the Subscriber may be retained in perpetuity. Where Sightengine engages Processors (or sub-Processors) it will do so in
compliance with the terms of any applicable Standard Contractual
Clauses. The subject matter, nature and duration of the Processing
activities carried out by the Processor (or sub-Processor) will not
exceed the subject matter, nature and duration of the Processing
activities as described in this Attachment. The list of approved Sub-Processors is available at https://sightengine.com/policies/subprocessors The supervisory authority of France shall act as competent
supervisory authority. SECURITY MEASURES Sightengine implements and maintains Security Measures at all levels of the organization and at all steps of its operations. Sightengine may update or modify the Security Measures from time to time provided that such updates and modifications do not result in the degradation of the overall security of the Services. These Security Measures are in effect on the DPA Effective Date. Capitalized terms used herein but not otherwise defined have the meaning given to them in the DPA. a) Data Centers i) Infrastructure. Sightengine maintains geographically distributed data centers and stores all production data in physically secure data centers. ii) Redundancy. Sightengine’s infrastructure has been designed to eliminate single points of failure and minimize the impact of anticipated environmental risks. This design allows Sightengine to perform maintenance and improvements of the infrastructure with minimal impact on the production systems. All environmental equipment and facilities have documented preventative maintenance procedures that detail the process for and frequency of performance in accordance with the manufacturer’s or internal specifications. iii) Power. All data centers are equipped with redundant power system with various mechanisms to provide backup power, such as uninterruptible power supplies (UPS) batteries for short term blackouts, over voltage, under voltage or any power instabilities and diesel generators, for outages extending units of minutes, which allow the data centers to operate for days. iv) Server Operating System. Sightengine uses a Linux based operating system for the application environment with a centrally managed configuration. Sightengine has established a policy to keep systems up to date with necessary security updates. v) Business Continuity. Sightengine replicates data across multiple systems to help protect against accidental destruction or loss. b) Network and Transmission i) Data Transmission. Sightengine uses TLS 1.2 or higher encryption for data in transit between data-centers and AES-256 or equivalent encryption for Customer Data at rest, subject to successor standards offering materially equivalent or better protection. This is intended to prevent reading, copying or modification of the data. ii) Incident Response. Sightengine’s personnel will promptly react to discovered security incidents and inform the involved parties. iii) Encryption Technologies. Sightengine’s servers support HTTPS encryption, ephemeral elliptic curve a) Site Controls i) Data Center Security Operations. All data centers in use by Sightengine maintain 24/7 ii) Data Center Access Procedures. Access to the datacenter follows Sightengine’s Physical Security policy allowing only iii) Data Center Security. All data centers comply with or exceed the security requirements of SOC2. All data centers are equipped with CCTV, b) Access Control i) Access Control and Privilege Management. Subscriber’s administrators must authenticate themselves via a central authentication system or via a single sign-on system in order to administer the Services. ii) Internal Data Access Processes and Policies – Access Policy. Sightengine’s internal data access processes and policies are designed to prevent unauthorized persons or systems from gaining access to systems used to process personal data. Sightengine only provides access to a limited number of authorized personnel. Sightengine requires the use of SSH certificates, unique IDs, strong passwords, multi-factor authentication for administrative and privileged access to production systems. Access to systems is logged to provide an audit trail for accountability. a) Data Storage and Logging. Sightengine stores data in a combination of dedicated and b) Decommissioned Disks and Disk Erase Policy Sightengine personnel are required to conduct themselves in a manner consistent with the company’s guidelines regarding confidentiality, business ethics, appropriate usage, and professional standards. Personnel are required to execute a confidentiality agreement and must acknowledge receipt of, and compliance with, Sightengine’s confidentiality, privacy and acceptable use policies. All personnel are provided with security training upon employment and then regularly afterwards. Sightengine’s personnel will not process Subscriber Data without authorization. Sightengine will only onboard Notwithstanding anything to the contrary set forth in the DPA, Subscriber's End User Data, as described in
Attachment 1 to the DPA, will not be sent outside of the EEA or the United Kingdom, provided that Subscriber meets
the following requirements and/or obligations (i) Subscriber keeps its services located in the EEA or the United
Kingdom, as applicable, (ii) Subscriber performs all interactions with the Sightengine API through the API domains geo-located in the EEA and/or the United Kingdom, (iii) Subscriber and Subscriber's agents do not access the Services from outside of the EEA or the United Kingdom, as applicable. Download the Data Processing Addendum as a PDF (version of October 8th, 2026). The PDF has the same content as this page.10. Limitation of Liability
11. Effect of this DPA
ATTACHMENT 1 TO THE DATA PROCESSING ADDENDUM
Data subjects
Categories of data
Special categories of data
Frequency of transfer
Nature of the processing
Purpose(s) of the data transfer and further processing
The period for which the
personal data will be retained,
or, if that is not possible, the
criteria used to determine that
period:
For transfers to (sub-)
processors, also specify subject
matter, nature and duration of
the processing:
Supervisory authority
ATTACHMENT 2 TO THE DATA PROCESSING ADDENDUM
1. Data Center and Network Security
2. Access and Site Controls
3. Data
4. Personnel Security
5. Sub-processor Security
ATTACHMENT 3 TO THE DATA PROCESSING ADDENDUM
ADDENDUM FOR SUBSCRIBERS LOCATED IN THE EEA OR UK
PDF version